TERMS & CONDITIONS

Last updated: 28.09.2025

1. Introduction

Welcome to Medellín Insider. By accessing and using this website (shop.medellin-insider.com) and its services, you agree to comply with and be bound by these Terms and Conditions (“Terms”, “Agreement”). If you do not agree with any part of these Terms, you should discontinue use of this website immediately.

Medellín Insider reserves the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of the revised Terms.

2. Intellectual Property Rights

Unless otherwise stated, Medellín Insider and/or its licensors own all intellectual property rights related to this website. You are granted a limited license to view and use this website for personal, non-commercial purposes only.

Users are strictly prohibited from:

  • Republishing, redistributing, or selling any content from this website without prior written consent.
  • Modifying or using the Medellín Insider logo, branding, or trademarks for commercial purposes.
  • Extracting data from this website using automated tools or scraping technologies.

Any unauthorized use of content or intellectual property may result in legal action.

3. Acceptable Use

By using this website, you agree to:

  • Comply with all applicable laws and regulations.
  • Refrain from engaging in fraudulent, abusive, or harmful activities.
  • Avoid unauthorized commercial use of this website or its content.

Medellín Insider reserves the right to suspend or terminate access to any user who violates these Terms.

4. Affiliate Disclosure

Medellín Insider participates in various affiliate marketing programs, including but not limited to Travelpayouts, Booking, GetYourGuide, and Viator. This means that:

  • The website may include affiliate links that generate a commission when users make a purchase.
  • Affiliate relationships do not influence the content, recommendations, or opinions provided.
  • Medellín Insider is not responsible for transactions or issues with third-party affiliate services.

Users should review the terms and policies of affiliate partners before completing any transactions.

5. Privacy Policy and Cookies

Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

Additionally, we use cookies to enhance website functionality and improve user experience. By using this website, you consent to the use of cookies as outlined in our Cookie Policy.

Related policies:

6. Refund and Cancellation Policy (If applicable)

For digital products (e.g., travel guides, e-books), the following refund policy applies:

Digital Products:

  • All sales are final. Due to the nature of digital downloads, no refunds or exchanges are available once the product has been accessed.

Affiliate Services (Tours, Flights, Hotels):

  • Refunds and cancellations for third-party services (e.g., Booking.com, GetYourGuide) are governed by the respective provider’s policy. Medellín Insider does not process refunds for transactions completed through affiliate links.

7. Limitation of Liability

  • Medellín Insider provides content for informational purposes only and does not guarantee its accuracy or reliability.
  • The website and its content are provided “as is”, without warranties of any kind.
  • Medellín Insider shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website.
  • The user assumes full responsibility for any actions taken based on the information provided.

8. External Links Disclaimer

This website may contain links to external third-party websites. Medellín Insider:

  • Does not control or endorse the content of third-party websites.
  • Is not responsible for any losses, damages, or issues resulting from transactions with third-party sites.
  • Encourages users to review the privacy policies and terms of linked websites before engaging in any transactions.

9. Termination of Access

Medellín Insider reserves the right to:

  • Suspend or terminate user access without notice if these Terms are violated.
  • Remove or restrict content that is deemed illegal, offensive, or in breach of intellectual property rights.
  • Block users engaging in fraudulent, abusive, or unauthorized commercial activities.

10. Dispute Resolution and Governing Law

  • These Terms are governed by the laws of Wyoming, United States.
  • In the event of a dispute, both parties agree to attempt informal resolution before initiating legal action.
  • If a resolution cannot be reached, disputes will be resolved through binding arbitration in Wyoming.
  • Any claims against Medellín Insider must be filed within one (1) year from the date of the dispute.

11. Changes to These Terms

Medellín Insider reserves the right to update or modify these Terms at any time.

  • Users will be notified of significant updates via email or a website notice.
  • The “Last Updated” date at the top of this page reflects the most recent modifications.

12. Contact Information

For any questions regarding these Terms, please contact:

Email: info@medellin-insider.com